Jennifer Panaligan opened Pamper Your Feet Spa – more popularly knows as Pamper Nail Spa – on June 5, 2010. “I enjoy having weekly foot spa sessions in a small neighborhood parlor,” she recalled to Zest Magazine, “but I never really enjoyed the experience because of the noise and the service wasn’t really good.” She also noted that there were already several nail spas in BF Homes Paranaque (where she lived) at that time, “but I found them too expensive”; interestingly, despite the high price, there were a lot of people going to these places. “And so I thought of opening my own nail spa,” Panaligan said, as she eyed to “offer a lavish nail spa experience at a more affordable price.”
Panaligan’s Pamper Nail Spa started offering basic services, including foot and hand spa and paraffin, and manicure and pedicure. Eventually, the list of services being offered grew to include waxing and threading, and more recently, gel polish application.
That it wasn’t easy particularly at the start is a given. “The hardest part was to convince people to try our nail spa (particularly since) there were several competitors in the area and most of them have well established names,” Panaligan said. “Luckily, with the help of marketing and promotions, we were able to penetrate the market and our customers started to recommend us to their friends and families.”
Panaligan added: “We have a lot of loyal customers now and our goal is to keep them satisfied. We still do promos and marketing every month to get new customers.”
To separate itself from the competition, Panaligan said that Pamper Nail Spa’s focus has always been the quality of what it offers.
“What really sets us apart from the rest is the quality of service we provide to our customers. We value each and every customer. We want them to enjoy their experience with us. We want them to keep coming back,” Panaligan said. This the spa company is able to offer because “we are very blessed to have well-trained nail technicians who value their work and only give the best services – they are our biggest assets.”
As part of the company’s growing strategy, Panaligan is now eyeing to “soon offer consultancy service to those who want to open their own nail spa”.
Pamper Nail Spa is located at 2/F Greenworld Plaza, 79 Presidents Avenue, BF Homes, Paranaque. For more information, call (+63 2) 8818945, SMS or call (+63) 9278369553 or (+63) 9175484249, email firstname.lastname@example.org, or visit www.pamperyourfeetspa.com.