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Aster Clinic is first outpatient clinic in Phl awarded with ISO 9001:2015 by TUV Rheinland
Aster Clinic marks a milestone as the first outpatient clinic in the country to receive an ISO 9001:2015 certification from the reputable German company TUV Rheinland.
Aster Clinic marks a milestone as the first outpatient clinic in the country to receive an ISO 9001:2015 certification from the reputable German company TUV Rheinland.

(L-R) TUV Rheinland Philippines Inc. Key Account Officer for Sales Nathan David Valenzuela, TUV Rheinland Philippines Inc. Senior Key Account Officer for Sales Marietta Sy, TUV Rheinland Philippines Inc. Senior Manager for Marketing & Sales Pinky Zamora-Villacrusis, Aster DM Philippines President & Country Manager Joyce Socao-Alumno, Aster DM Philippines Clinic Operations Manager Dr. Antonio Cena, Aster DM Philippines Chief Medical Technologist Mary Grace Desuyo, and Aster DM Philippines Human Resource Manager Michelle Deuna.
Coincidentally awarded at the turn of 30th global anniversary of its parent company, Aster DM Healthcare LLC based in UAE, Joyce Alumno, Country Manager of Aster DM Healthcare Philippines, identified the company’s unwavering core values, world-class standards, excellent patient experience, and technological advances in patient care as the advantages that awarded them the newest quality management system certification.
The ISO 9001:2015 is the most difficult certification process so far and TUV Rheinland is one of the most reputable certification firms that awards such.
The newest certification requires a holistic, rigid procedure as it looks into how a company manages potential risks, aside from conforming to international standards and other crucial criteria for assessment.
“It was not easy to pass the 9001:2015 commendations. We had to go through a tough process, which required us to document everything. However, with our existing international standards, we were given the TUV Rheinland approval after six months. Usually, assessments can go up to two years,” Alumno said.
World-class standards as guiding principles for superiority
Alumno said that Aster Clinic is guided by standards that have been around for 30 years. “Aster DM Healthcare established a certain level of quality as benchmarks for about 300 Aster units located around the globe. We are guided by six core values, including integrity, passion, respect, compassion, excellence and unity that we have ingrained in our system and culture since we started operating.”
Although Aster Clinic is just one year old in the country, its foundation is based on the standards set by their international counterparts in different parts in the world.
Excellence and as a core value of the trusted brand
Among Aster Clinic’s core values, excellence is given emphasis as it highlights the quality and superiority of the company in patient care.
“Excellence is our most important norm. As we aim to give the best service to our customers, we continue to improve our standards. We set the benchmarks and we further raise it. Our goal is to continuously develop as a global company and that Quality is a culture in Aster and the company puts a premium on service as this is what Aster DM Healthcare is known for.
Technological advances in patient care
“We’ll treat you well.” This is the proposition of Aster Clinic in the Philippines. But, more than just a marketing tagline, Aster Clinic has added more value to its goal of treating its patients well by introducing best practices that uses technology.
The Clinic Information System (CIS) and Electronic Medical Records (EMR) are technological breakthroughs in the company that have been recognized for its efficiency to patient care.
The CIS and EMR are systems for recording and keeping patients’ health information like laboratory results, medical check-up appointments, and even x-ray images. The information can be tracked by patients through the internet or their smartphones, which saves time, effort and costs on the part of the patients. The doctors can quickly refer to the patients’ records.
“We have top-of-the-line machines and equipment to back this modern system. The technology is created by the Aster group and is unique to the company. These technologies help eliminate errors and the switching of results. It is proven and tested to be efficient and effective,” Alumno said.
Aster Philippines looks into more opportunities
“The ISO 9001:2015 certification is not just a marketing strategy for Aster Clinic. The company wants to make sure that they are setting the bar for international standards for outpatient clinics, thus we deemed it necessary to be certified by none less than TUV Rheinland.
Our greatest goal is to gain customer satisfaction through our excellent services.
Through the ISO certification, we are confident that we will deliver the best satisfaction that our patients would like to experience,” Alumno emphasized.
Meanwhile, the company is planning to expand in the country and will open three more branches in February next year.
“We want to become a chain of outpatient clinics while we look for opportunities of building hospitals and pharmacies because that’s what we have within our network. If the market is good, we are planning to do this in Metro Manila and in some key cities in the country” Alumno said.
Alumno added that the company will continue to promote its services, especially among the young adults as they recognize the increase of chronic or lifestyle diseases among this age group.
With an ISO 9001:2015 certification on its company wall, Aster Clinic in the Philippines is hopeful that these plans will be part of the future.
NewsMakers
The look and feel of your neighborhood may affect your sleep
Those living in neighborhoods rated as having a stronger sense of safety tended to sleep longer, and that this rating appeared to be shaped by the streetscape.
Your neighborhood’s “streetscape”—the physical environment of your street—is something that you have probably never consciously thought about, despite seeing it every day. But what if the streetscape was affecting you on a subconscious level and disrupting your sleep?
This intriguing question is posed by the findings of a study led by Professor Daisuke Matsushita of the Graduate School of Human Life and Ecology at Osaka Metropolitan University. The research team used AI to analyze more than 200,000 Google Street View images to identify visual neighborhood characteristics. They then linked these characteristics to the self-reported sleep of 1,089 working adults living on the lower floors of apartments in Tokyo, who were most likely to be affected by the streetscape.
They found that those living in neighborhoods rated as having a stronger sense of safety tended to sleep longer, and that this rating appeared to be shaped by the streetscape. Generally, people slept longer in areas with lots of greenery, such as leafy trees, on the street. Similarly, high “enclosure”—meaning many tall vertical buildings and few wide-open spaces—was also associated with longer sleep and fewer insomnia symptoms.
However, the study also made a surprising finding. The researchers found that highly walkable streetscapes, such as those with more sidewalks and traffic signs, were associated with a lowered sense of safety and shortened sleep duration.
This suggests that walkability does not always represent a reassuring environment. Instead, a possible explanation is that streets with extensive pedestrian infrastructure are often busier, more crowded, and used by more strangers, which may be perceived as less safe or less relaxing than quieter residential streets.
“This study demonstrates the potential for evaluating streetscape characteristics across large geographic areas in a cost-effective manner,” Dr. Matsushita said. “Based on the technique used in this study, cities could potentially measure perceived safety, beauty, liveliness, and enclosure as well as pollution and noise.”
“We hope that opening up this new perspective creates further possibilities for designing healthier neighborhoods,” he concludes.
The findings were published in Building and Environment.
NewsMakers
Workout or nap? Either can help your sleepless brain, study finds
People who either completed 20 minutes of moderate-to-vigorous exercise or took a 90-minute nap performed about 22 per cent better on memory tests after 30 hours without sleep than those who did neither.
A short workout or a nap can help protect memory after a sleepless night, a McGill University-led study has found.
Researchers found people who either completed 20 minutes of moderate-to-vigorous exercise or took a 90-minute nap performed about 22 per cent better on memory tests after 30 hours without sleep than those who did neither. The findings, published in Proceedings of the National Academy of Sciences (PNAS), point to practical ways to counter the effects of sleep deprivation.
“Sleep loss affects nearly every aspect of how we think and function, but many people can’t simply stop what they’re doing and get more sleep,” said senior author Marc Roig, Professor in McGill’s School of Physical and Occupational Therapy. “Our findings show that even a brief bout of exercise may help preserve one of our most important cognitive abilities.”
The study involved 54 healthy young adults who stayed awake for 30 consecutive hours under lab supervision. Participants were then assigned to one of three groups: a 20-minute cycling session, a 90-minute nap or a control condition. Three days later, researchers tested their memory for images they had viewed immediately after the intervention. Those who exercised or napped remembered significantly more images than participants who did neither.
Same result, different pathways
While the memory benefits were nearly identical, brain recordings revealed that exercise and napping helped in different ways.
Napping appeared to help the brain recharge, making it easier to take in and remember new information. Exercise, by contrast, helped the brain use its remaining resources more efficiently, without making participants feel more tired.
The findings could eventually inform fatigue-management strategies in workplaces where sleep loss is common and mistakes can have serious consequences, such as health care, transportation and emergency response.
“A nap isn’t always possible in the middle of a shift,” said first author Madhura Lotlikar, a doctoral candidate in McGill’s Department of Neurology and Neurosurgery. “Exercise is accessible, inexpensive and easy to implement. That makes it a promising tool to help people stay cognitively sharp when sleep is limited.”
The researchers emphasize that exercise cannot replace sleep, but it may help people function better when getting enough rest isn’t possible.
About the study
“Protecting episodic memory after sleep loss: Similar benefits of exercise and naps via distinct neural contributions” by Madhura Lotlikar and Marc Roig et al., was published in Proceedings of the National Academy of Sciences of the United States of America.
NewsMakers
Study links coffee consumption to metabolic health and sex hormones
Despite having a similar body mass index (BMI), individuals with higher coffee consumption had lower total and visceral fat and greater skeletal muscle mass than those who consumed less coffee.
Coffee is one of the world’s most widely consumed beverages, and previous research has linked its consumption to a lower risk of conditions such as type 2 diabetes and cardiovascular disease. However, the biological mechanisms behind these benefits remain unclear. A new Finnish study links habitual coffee consumption to healthier body composition and metabolic markers, while revealing distinct associations with sex hormones in men and women.
The study, conducted at the University of Oulu, analysed data from 2,264 participants aged 46 in the Northern Finland Birth Cohort 1966. Researchers examined how habitual coffee consumption was associated with circulating metabolites, cardiometabolic risk markers and sex hormones.
Despite having a similar body mass index (BMI), individuals with higher coffee consumption had lower total and visceral fat and greater skeletal muscle mass than those who consumed less coffee.
In both men and women, higher coffee consumption was correlated with lower circulating levels of branched-chain amino acids, biomarkers that have previously been linked to insulin resistance and an increased risk of type 2 diabetes when chronically elevated.
The strongest sex-specific associations were observed in men. Higher coffee consumption was linked to a more favourable glucose–insulin profile, higher concentrations of total and bioavailable testosterone, and increased levels of sex hormone-binding globulin (SHBG). At the same time, free testosterone and the free androgen index were modestly lower. In women, hormonal associations were more limited and were primarily characterised by higher SHBG and lower measures of free androgens.
“Coffee is consumed by millions of people every day, yet we still know surprisingly little about how it relates to our metabolism and hormones. What stood out in our findings was a distinct hormonal signature that didn’t disappear even after we took into account BMI and lifestyle factors, with several of these associations differing between men and women,” says Luca Verroest, lead author of the study and Doctoral Researcher at the University of Oulu.
The results suggest that hormonal pathways may partly explain the relationship between coffee consumption and metabolic health. However, as this was an observational study, the findings demonstrate associations rather than cause-and-effect relationships.
The study is particularly relevant in Finland, one of the world’s highest coffee-consuming countries, where annual consumption averages around 11.8 kilograms per person.
The researchers say the findings provide a foundation for future studies aimed at determining whether coffee itself drives these biological changes and identifying the compounds responsible. These questions are currently being investigated in animal models, with the long-term goal of progressing to human intervention studies. Further research will be needed before the findings could inform dietary recommendations.
The study, Associations of habitual coffee intake with testosterone and cardiometabolic markers: the Northern Finland Birth Cohort 1966 study, has been published in the European Journal of Nutrition.
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