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SEAsia’s financial health platform, Gigacover, expands into Phl

Gigacover’s Philippines operations will be managed by a team of 20, and will be headed by Sebastian San as Country Manager. Sebastian brings with him a track record of success and a clear understanding of the needs of the gig workforce, being personally involved in driving sustained growth for Gigacover Singapore.

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Gigacover, Southeast Asia’s financial health platform, announced its expansion into the Philippines. The market entry is aimed at empowering, protecting, and supporting the Filipino informal workforce with more tailored, comprehensive and inclusive benefits through enhanced finance and insurance options tailored for the informal workers. 

With an office located in Makati, Metro Manila, Gigacover’s Philippines operations will be managed by a team of 20, and will be headed by Sebastian San as Country Manager. Sebastian brings with him a track record of success and a clear understanding of the needs of the gig workforce, being personally involved in driving sustained growth for Gigacover Singapore. He will oversee all aspects of the business for Gigacover Philippines, and will also work towards doubling local headcount by the end of 2022 to support its in-country expansion efforts.

Despite the sizable gig workforce in the Philippines, support for these workers remains limited, similar to other economies in Southeast Asia. Gigacover starts its market entry on a strong food with logistics platform Gogo Xpress powered by QuadX as well as entrepreneurship and freelancing group Filipina Homebased Moms (FHMoms) as its first customers, collectively representing 20,500 workers and aiming to serve 100,000 informal workers in the Philippines by Q2 2022.

According to research conducted by Google, Temasek Holdings and Bain & Co., the Philippines is home to the third largest unbanked and underbanked population in Southeast Asia. The informal economy, particularly gig work provided by digital platforms, currently comprises over 1.5 million Filipinos. Beyond flexible working hours and income opportunities, measures around financial and welfare protection as well as other institutionalised mechanisms to support these workers remain limited.

Working in partnership with Etiqa and Aventus Medical, Gigacover will be able to offer more inclusive insurance and healthcare options tailored for the informal work. For instance, Gigacover’s Freelancer Earnings Protection (FLEP) provides informal workers with access to paid medical and sick leaves. It covers both major and minor accidents or illnesses, aiming to provide better coverage, stability and benefits that are often associated only with regular employment.   

Flexible and cost-effective group insurance and healthcare options will also be offered to employers, demonstrating how safety nets can be inclusive, flexible, comprehensive, and yet still remain affordable. In addition to its existing suite of products, Gigacover will also be launching financial services products in the Philippines in Q1 2022, aiming to increase access to capital and banking services to an often underserved yet essential segment of the workforce. 

“We are excited to play a leading role in providing inclusive benefits and improving the social security of the Philippines’ gig workforce. Beyond just a typical insurance provider, Gigacover is a financial platform that works with insurance companies and financial institutions to provide benefits tailored to the gig workforce in Southeast Asia. We are honoured at the trust that Gogo Xpress powered by QuadX and FHMoms has placed in Gigacover, and will continue to work towards enhancing social protection for Southeast Asia’s gig workforce,” said Amerson Lin, Co-Founder and CEO of Gigacover. 

“We are happy to partner with Gigacover and provide access to their members and policyholders medical services in our outpatient clinics. We will continue to work with Gigacover on relevant new and affordable services,” shared Racquel Cagurangan, SVP and COO of Aventus Medical Care, Inc.

Bea Mantecon, Head of Customer Success of QuadX, also added, “At Gogo Xpress, we pride ourselves in treating our rider partners as our third customer, apart from our sellers and buyers. It has been our mission to ensure that we don’t just equip our riders with the tools they need for their livelihood, but to motivate them to succeed as well by providing desired perks for their excellent performance. That is why we were so delighted to partner with Gigacover, the first company we’ve worked with that focuses primarily on perks relevant to gig workers.”

Based on the World Bank’s 2019 estimates, Southeast Asia’s informal workforce has seen a consistent 30 per cent annual growth – which was further accelerated in 2020 by the pandemic. As compared to other countries in the region, Gigacover is seeing different occupations, age groups and a diverse gender distribution in the Philippines’ gig workforce, which is made up of 30 per cent females and majority aged 65 and above. Latest data from the Philippines’ Insurance Commission indicated that the insurance industry contributed just 1.58 per cent to national GDP as of June 2021, suggesting that the overall insurance penetration rate among the population remains low. This places gig workers at financial risk – reaffirming Gigacover’s timely market entry to support this underserved segment with right-sized service offerings.

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Sun Life appoints Bianca Ilibasic as Managing Director, Sun Life Global Solutions

She will lead SLGS across India and the Philippines, providing strategic direction to multi-functional teams spanning Technology, Operations, Analytics, Actuarial, HR, Finance, and Risk & Compliance.

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Sun Life has appointed Bianca Ilibasic as the Managing Director for its global capability centre, Sun Life Global Solutions (SLGS). She previously served as Vice President & Chief Operations Officer, Sun Life Asia.

In her new role, Bianca will lead SLGS across India and the Philippines, providing strategic direction to multi-functional teams spanning Technology, Operations, Analytics, Actuarial, HR, Finance, and Risk & Compliance. Her mandate is to further scale SLGS as a high-impact, enterprise capability supporting Sun Life across 28 markets.

During her time in Asia, Bianca advanced straight-through processing, accelerated digital adoption, and shaped a forward-looking AI roadmap to drive business growth — strengthening shared platforms and enabling scalable outcomes.

Commenting on the appointment, Laura Money, EVP and Chief Information and Technology Innovation Officer, Sun Life, said, “Over the past four years, Bianca has been a driving force behind operational excellence and digital transformation, leading with clarity, courage, and a deep commitment to our Purpose. Advancing our AI roadmap and scaling impact across common platforms, Bianca has been consistently delivering results while building strong, empowered teams. She is a visionary, insights driven leader who brings energy, heart, and ambition to everything she does, and I could not be more thrilled to see her step into this role.”

Reflecting on the opportunity, Bianca added: “I am excited to begin this new chapter. Sun Life Global Solutions is more than a capability centre — excellence, innovation, and dedication are consistently demonstrated via brilliant, passionate teams across India and the Philippines who support our Purpose and our Clients every single day. What excites me most is the opportunity to build on our foundation and deepen partnerships, accelerate transformation, and relentlessly focus on outcomes that truly matter to our Clients.”

Bianca’s appointment marks a defining moment for SLGS, strengthening its role as both a strategic engine for enterprise value and a platform where empowered teams can shape what’s next for Sun Life. We look forward to everything Bianca and the SLGS team will achieve together.

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Manulife continues legacy of service in PH with Impact Week 2026

All five Manulife organizations in the Philippines—Manulife Philippines, Manulife China Bank Life Assurance Corporation (MCBL), Manulife Investment Management and Trust Corporation (MIMTC), Manulife Business Processing Services (MBPS), and Manulife IT Delivery Center (MITDC)—held activities that advanced environmental, educational, and social causes.

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Manulife hosted its inaugural Impact Week, a global volunteer initiative designed to strengthen well-being, build social connection and unite teams through purpose-driven community action.

All five Manulife organizations in the Philippines—Manulife Philippines, Manulife China Bank Life Assurance Corporation (MCBL), Manulife Investment Management and Trust Corporation (MIMTC), Manulife Business Processing Services (MBPS), and Manulife IT Delivery Center (MITDC)—held activities that advanced environmental, educational, and social causes.

“Manulife’s Longevity ambition is about helping people live longer, healthier, and more financially secure lives—and we believe that starts with strong, resilient communities,” said Rahul Hora, President and Chief Executive Officer, Manulife Philippines. “Impact Week brings this to life by mobilizing colleagues across our Philippine entities to volunteer at scale, working side by side with our community partners and reinforcing the shared purpose that strengthens long-term well-being. Through these collective actions, we are creating immediate impact and helping build a more sustainable and inclusive future for the communities we serve.”

Results and Highlights from Impact Week 2026

During Impact Week, more than 1,200 colleagues participated in volunteering activities, logging more than 4,700 volunteering hours. 

Beyond the numbers, Impact Week strengthened connection across teams, bringing colleagues together around shared purpose and reinforcing a culture of inclusion.

  • Ongoing tripartite impact: As part of a tripartite collaboration with the Corazon Sanchez Atayde Memorial Foundation (CSAMF) and Haribon Foundation—combining Manulife’s community investment commitments, CSAMF’s financial literacy program, and Haribon’s biodiversity and environmental work—Manulife Philippines, Manulife China Bank Life (MCBL), and Manulife Investment Management and Trust Corporation (MIMTC) led the on-ground activities in Infanta, Quezon Province.
  • Supporting financial resilience through Peso Smart: Volunteers supported Peso Smart Pinoy (PSP) through challenge-based activities in Brgy. Alitas, Infanta, culminating in a graduation ceremony recognizing PSP participants and their progress toward greater financial confidence. Peso Smart is a financial literacy program that has reached more than 4,000 learners across 18 schools nationwide since 2017,
  • Contributing to a healthier planet: Volunteers, together with Haribon Foundation and the Alitas Farmers Folks Association (AFFA), planted 2,500 mangrove seedlings, advancing the Ridge-to-Reef Reforestation Initiative and adding to Manulife and Haribon’s total of more than 31,000 trees planted since 2023.
  • Prioritizing health and well-being: Volunteers partnered with Rise Against Hunger Philippines and Waves for Water Philippines to support food security and water, sanitation, and hygiene initiatives. Together, they packed 17,700+ rice meals, rescued 1,200+ kg of surplus food, distributed 500 hot meals, produced 3,300 mushroom bags for livelihoods, assembled 150 water filtration kits, and developed 100+ concepts for food bank and mobile kitchen initiatives.
  • Supporting community education: MITDC delivered its Code4Future program to 28 young learners from St. Martin de Porres Kid’s Home—using coding and creativity to build problem-solving skills and digital confidence.

Extending Impact Together

In addition to the company organized activities, individual colleague teams across the Manulife organizations were supported in leading their own volunteer initiatives with local non-profit partners. For each eligible team-led initiative, Manulife provided a $1,000 donation to the partner organization, extending the reach of Impact Week.

“The most meaningful work is often personal. At Manulife, volunteerism grows when people are trusted to lead on the causes they care about,” said Ardhi Siregar, Chief People Officer, Manulife Philippines. “That’s why we empowered our teams to identify a community impact need, choose a local non-profit partner to collaborate with, and lead the effort themselves—with team grants helping extend that impact through added support where it matters most. That sense of ownership and purpose is what fuels deeper engagement and inspires our colleagues to drive impact that endures.”

With more than 13,000 volunteering hours logged across all Philippine entities in 2025, Impact Week 2026 reflects Manulife’s growing culture of service in the communities where it operates and stands to make a difference.

Volunteering: A Longevity Driver Impact Week aligns closely with the work of the Manulife Longevity Institute, a global research, thought leadership, innovation, advocacy, and community investment platform that will help people thrive at every age. The Institute’s work will support Manulife’s Impact Agenda strategy as our always-on commitment to drive better outcomes for our customers, our communities, and the world we share. We believe collective action can accelerate change and, by collaborating with like-minded partners, we can make a meaningful impact.

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Manulife launches GoalReady health solutions

GoalReady for Health combines investment-linked savings with critical illness and life protection—helping customers build their funds while protecting their goals if a serious illness strikes.

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Manulife Philippines and Manulife China Bank Life (MCBL) today announced the launch of Manulife GoalReady for Health, an investment-linked savings plan with comprehensive critical illness and life insurance coverage.

GoalReady for Health combines investment-linked savings with critical illness and life protection—helping customers build their funds while protecting their goals if a serious illness strikes. Designed for Filipinos who want to stay on track with their long-term goals, it helps manage the potential financial disruption caused by health setbacks.

As more Filipinos plan for longer lives, staying on track with their life goals increasingly means being prepared for rising healthcare costs, prolonged illness, and the financial strain health setbacks can place on families. The plan addresses the growing gap in financial preparedness for health emergencies among Filipinos. The recent Manulife Asia Care Study revealed that about four in five Filipinos believe their financial wellbeing has great impact on their health span (both physical and mental) and lifespan.

The financial stakes are steep: A study on the economic impact of cancer in the Philippines found that Filipino patients spend an average of ₱181,789 out-of-pocket within the first year of diagnosis, highlighting the significant financial burden of treatment. Yet Filipinos remain financially underprepared for these possibilities. According to latest data from the Philippine Statistics Authority, Filipinos’ household out-of-pocket for medical expenses stood at 42.7%, while a recent Manulife study found that 33% of Filipinos feel they have insufficient insurance coverage.

GoalReady for Health enables customers to build a dedicated pool of savings for future health needs through professionally managed, investment-linked fund options designed to support long-term goals. At the same time, it provides built-in critical illness protection, helping customers stay on track with their plans even when a serious health event occurs.

“Many Filipinos work hard to build toward their goals, but a serious illness can quickly turn years of progress into an unexpected financial burden. Manulife GoalReady for Health brings together critical illness protection and investment-linked savings for future health needs, helping customers stay financially prepared while protecting what they’ve worked hard to build,” said Rahul Hora, President and Chief Executive Officer, Manulife Philippines.

“With Manulife GoalReady for Health, we want Filipinos to move forward with confidence, knowing that a health shock need not become a financial setback—so they can focus on recovery while keeping their savings and life goals on track, and live better for longer,” Hora added.

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