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SEAsia’s financial health platform, Gigacover, expands into Phl

Gigacover’s Philippines operations will be managed by a team of 20, and will be headed by Sebastian San as Country Manager. Sebastian brings with him a track record of success and a clear understanding of the needs of the gig workforce, being personally involved in driving sustained growth for Gigacover Singapore.

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Gigacover, Southeast Asia’s financial health platform, announced its expansion into the Philippines. The market entry is aimed at empowering, protecting, and supporting the Filipino informal workforce with more tailored, comprehensive and inclusive benefits through enhanced finance and insurance options tailored for the informal workers. 

With an office located in Makati, Metro Manila, Gigacover’s Philippines operations will be managed by a team of 20, and will be headed by Sebastian San as Country Manager. Sebastian brings with him a track record of success and a clear understanding of the needs of the gig workforce, being personally involved in driving sustained growth for Gigacover Singapore. He will oversee all aspects of the business for Gigacover Philippines, and will also work towards doubling local headcount by the end of 2022 to support its in-country expansion efforts.

Despite the sizable gig workforce in the Philippines, support for these workers remains limited, similar to other economies in Southeast Asia. Gigacover starts its market entry on a strong food with logistics platform Gogo Xpress powered by QuadX as well as entrepreneurship and freelancing group Filipina Homebased Moms (FHMoms) as its first customers, collectively representing 20,500 workers and aiming to serve 100,000 informal workers in the Philippines by Q2 2022.

According to research conducted by Google, Temasek Holdings and Bain & Co., the Philippines is home to the third largest unbanked and underbanked population in Southeast Asia. The informal economy, particularly gig work provided by digital platforms, currently comprises over 1.5 million Filipinos. Beyond flexible working hours and income opportunities, measures around financial and welfare protection as well as other institutionalised mechanisms to support these workers remain limited.

Working in partnership with Etiqa and Aventus Medical, Gigacover will be able to offer more inclusive insurance and healthcare options tailored for the informal work. For instance, Gigacover’s Freelancer Earnings Protection (FLEP) provides informal workers with access to paid medical and sick leaves. It covers both major and minor accidents or illnesses, aiming to provide better coverage, stability and benefits that are often associated only with regular employment.   

Flexible and cost-effective group insurance and healthcare options will also be offered to employers, demonstrating how safety nets can be inclusive, flexible, comprehensive, and yet still remain affordable. In addition to its existing suite of products, Gigacover will also be launching financial services products in the Philippines in Q1 2022, aiming to increase access to capital and banking services to an often underserved yet essential segment of the workforce. 

“We are excited to play a leading role in providing inclusive benefits and improving the social security of the Philippines’ gig workforce. Beyond just a typical insurance provider, Gigacover is a financial platform that works with insurance companies and financial institutions to provide benefits tailored to the gig workforce in Southeast Asia. We are honoured at the trust that Gogo Xpress powered by QuadX and FHMoms has placed in Gigacover, and will continue to work towards enhancing social protection for Southeast Asia’s gig workforce,” said Amerson Lin, Co-Founder and CEO of Gigacover. 

“We are happy to partner with Gigacover and provide access to their members and policyholders medical services in our outpatient clinics. We will continue to work with Gigacover on relevant new and affordable services,” shared Racquel Cagurangan, SVP and COO of Aventus Medical Care, Inc.

Bea Mantecon, Head of Customer Success of QuadX, also added, “At Gogo Xpress, we pride ourselves in treating our rider partners as our third customer, apart from our sellers and buyers. It has been our mission to ensure that we don’t just equip our riders with the tools they need for their livelihood, but to motivate them to succeed as well by providing desired perks for their excellent performance. That is why we were so delighted to partner with Gigacover, the first company we’ve worked with that focuses primarily on perks relevant to gig workers.”

Based on the World Bank’s 2019 estimates, Southeast Asia’s informal workforce has seen a consistent 30 per cent annual growth – which was further accelerated in 2020 by the pandemic. As compared to other countries in the region, Gigacover is seeing different occupations, age groups and a diverse gender distribution in the Philippines’ gig workforce, which is made up of 30 per cent females and majority aged 65 and above. Latest data from the Philippines’ Insurance Commission indicated that the insurance industry contributed just 1.58 per cent to national GDP as of June 2021, suggesting that the overall insurance penetration rate among the population remains low. This places gig workers at financial risk – reaffirming Gigacover’s timely market entry to support this underserved segment with right-sized service offerings.

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Omega Healthcare recognized

Omega Healthcare is the only RCM service provider to earn both the Leader and Star Performer distinctions

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Omega Healthcare, an AI-driven healthcare solutions company, has been recognized as a “Leader” and “Star Performer” in the Everest Group Revenue Cycle Management (RCM) Operations PEAK Matrix Assessment, 2026, maintaining its position as a “Leader” in the evaluation since 2017.

Omega Healthcare is the only RCM service provider to earn both the Leader and Star Performer distinctions in the report, which assessed 34 RCM operations service providers. The Star Performer designation is given to companies that demonstrate the most improvement over time on the PEAK Matrix. Everest Group’s team of analysts led a comprehensive analysis of the RCM services market, including client reference checks and interactions with the service providers evaluated.

“Against a backdrop of persistent margin pressures, rising denial rates, and evolving reimbursement dynamics, healthcare providers are making revenue cycle performance a strategic priority, driving demand for more intelligent, technology-enabled operating models that enhance efficiency and financial resilience,” said Aastha Malik, Practice Director, Everest Group.

“Omega Healthcare is well-positioned in this evolving landscape, integrating its large coding talent pool with digital platforms and analytics-led solutions to deliver scalable and performance-driven RCM operations. Its investments in gen AI and agentic AI across RCM processes, supported by a strong partner ecosystem, reflect a shift toward more intelligent and automated workflows. These capabilities underpin its recognition as a Leader and Star Performer in Everest Group’s Revenue Cycle Management (RCM) Intelligent Operations PEAK Matrix Assessment 2026.”

Omega Healthcare was honored as a Star Performer due to double-digit revenue growth, expansion into larger provider segments, with increased deal scale, and strong buyer feedback across cost savings, domain expertise, innovation, value addition, and AI/technology expertise.

According to Everest Group, leaders have demonstrated comprehensive support of healthcare providers by operationalizing gen AI, automation, and advanced analytics across key RCM workflows.

Everest Group cited Omega Healthcare for several key strengths, including:

  • Integrated delivery model: Clients benefit from a fully integrated delivery model that combines Omega Healthcare’s global workforce with the Omega Digital Platform and WhiteSpace Health analytics to deliver scalable, technology-enabled RCM operations. This seamless integration helps healthcare organizations drive workflow automation and data-driven performance management across the entire revenue cycle.
  • Advanced technology enablement: Omega Healthcare’s use of gen AI and agentic AI in workflows such as denials, appeals, coding, and A/R follow-up helps clients resolve claims faster, reduce manual errors, and enhance process consistency. Its strategic technology partnerships help clients scale AI beyond pilots, delivering more reliable and impactful outcomes across enterprise operations.
  • Enterprise growth and domain expertise: Clients highlighted Omega Healthcare’s deep domain expertise, strong understanding of clinical workflows, and ability to flex resources to meet evolving operational needs. The company has continued to expand its presence among large health systems, strengthening its position to support end-to-end engagements and deliver sustained results for complex provider organizations.

“We are honored and proud to be the only RCM provider recognized in the report as both a Leader and Star Performer by Everest Group,” said Omega Healthcare CEO and Co-Founder Anurag Mehta. “This achievement is a direct reflection of the relationships and strategic partnerships we’ve built with our customers and the broader ecosystem. As healthcare organizations navigate persistent financial pressures, regulatory change and the proliferation of AI, we remain fully committed to leveraging the strength of our purpose-built AI-powered solutions to bring intelligence into action for our customers. We are constantly co-creating novel solutions with our customers across different parts of the RCM continuum. This relationship helps ensure Omega Healthcare owns outcomes and consistently delivers breakthrough results.”

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For every parent who wants to be present: AXA reinforces importance of early health preparedness

Even the most loving preparation can leave one crucial question unanswered: What happens when the parent who protects the family suddenly needs protection too? 

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Preparing for a child often begins long before birth. Parents plan for the crib, the diapers, the milk, the clothes, every necessity mapped out before the baby even arrives. 

Yet even the most loving preparation can leave one crucial question unanswered: What happens when the parent who protects the family suddenly needs protection too? 

For many Filipino families, that reality is closer than most realize.  About one in five Filipinos may develop cancer before the age of 75. The Philippine Statistics Authority (PSA) reported that neoplasms, which include various types of cancer, ranked as the country’s second leading cause of death. The toll is made heavier by late diagnosis, with many cases discovered only when the window for early intervention has passed.

This June, as the country observes National Cancer Survivor Day, AXA Philippines unveils the third short film of its Everyday Protectors campaign, one that reflects what many Filipino families quietly carry – the weight of serious illness, and the love that refuses to let it win.

AXA’s health film portrays the story of Lina, a mother whose world shifts on the same day it expands. As her daughter takes her first breath, Lina also receives a cancer diagnosis, turning the happiest moment of her life into one filled with fear and uncertainty. Yet despite the difficult road ahead, Lina finds strength in the moments she hopes to witness like first steps, birthdays, and the everyday memories that make parenthood meaningful.

The film reveals how Lina shows up for every milestone despite her illness, a quiet testament to what Filipino parents do every day: protect the people they love, no matter the cost to themselves. But Lina’s story also carries another truth which is that everyday protectors should not have to face their hardest battles alone. 

AXA Philippines, one of the largest and fastest-growing insurance companies in the country, understands that a serious illness is as much a financial challenge as it is a personal one. From preventive healthcare benefits to comprehensive critical illness coverage, AXA offers a wide range of health insurance plans so families get the care they need: Global Health Access (GHA) delivers access to worldwide premium medical services; Health Care Access provides comprehensive medical insurance with cashless access to doctors and hospitals nationwide; while AXA’s superior critical illness plan, Health Max Elite, provides the most extensive coverage that spans the full care journey, from pre-early to late stage protection, covering over 150 critical illnesses, including select mental health conditions and non-listed cases requiring ICU confinement and life-saving surgery.

By helping reduce the financial strain that too often forces families to choose between care and everything else, AXA gives everyday protectors the room they need to focus on healing and being present.

AXA’s Emma app, where you can easily access and manage your insurance policy anytime, anywhere, just got a refreshed look with enhanced features designed to take charge of your health with ease. From accessing mental wellness support through Mind You to filing reimbursements and tracking claims in real time, Emma by AXA helps you maximize your health benefits with greater convenience. Log in today and make the most of the tools designed to support your health and well-being every step of the way.

One name to cover all your insurance needs, discover how AXA can provide complete protection for health, car, travel, and SMEs here.

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Sun Life appoints Bianca Ilibasic as Managing Director, Sun Life Global Solutions

She will lead SLGS across India and the Philippines, providing strategic direction to multi-functional teams spanning Technology, Operations, Analytics, Actuarial, HR, Finance, and Risk & Compliance.

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Sun Life has appointed Bianca Ilibasic as the Managing Director for its global capability centre, Sun Life Global Solutions (SLGS). She previously served as Vice President & Chief Operations Officer, Sun Life Asia.

In her new role, Bianca will lead SLGS across India and the Philippines, providing strategic direction to multi-functional teams spanning Technology, Operations, Analytics, Actuarial, HR, Finance, and Risk & Compliance. Her mandate is to further scale SLGS as a high-impact, enterprise capability supporting Sun Life across 28 markets.

During her time in Asia, Bianca advanced straight-through processing, accelerated digital adoption, and shaped a forward-looking AI roadmap to drive business growth — strengthening shared platforms and enabling scalable outcomes.

Commenting on the appointment, Laura Money, EVP and Chief Information and Technology Innovation Officer, Sun Life, said, “Over the past four years, Bianca has been a driving force behind operational excellence and digital transformation, leading with clarity, courage, and a deep commitment to our Purpose. Advancing our AI roadmap and scaling impact across common platforms, Bianca has been consistently delivering results while building strong, empowered teams. She is a visionary, insights driven leader who brings energy, heart, and ambition to everything she does, and I could not be more thrilled to see her step into this role.”

Reflecting on the opportunity, Bianca added: “I am excited to begin this new chapter. Sun Life Global Solutions is more than a capability centre — excellence, innovation, and dedication are consistently demonstrated via brilliant, passionate teams across India and the Philippines who support our Purpose and our Clients every single day. What excites me most is the opportunity to build on our foundation and deepen partnerships, accelerate transformation, and relentlessly focus on outcomes that truly matter to our Clients.”

Bianca’s appointment marks a defining moment for SLGS, strengthening its role as both a strategic engine for enterprise value and a platform where empowered teams can shape what’s next for Sun Life. We look forward to everything Bianca and the SLGS team will achieve together.

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