{"id":8247,"date":"2023-03-24T10:14:55","date_gmt":"2023-03-24T02:14:55","guid":{"rendered":"http:\/\/zestmag.com\/online\/?p=8247"},"modified":"2023-03-24T10:14:56","modified_gmt":"2023-03-24T02:14:56","slug":"mcdonalds-philippines-poised-for-growth-after-strong-2022-finish","status":"publish","type":"post","link":"http:\/\/zestmag.com\/online\/mcdonalds-philippines-poised-for-growth-after-strong-2022-finish\/","title":{"rendered":"McDonald\u2019s Philippines poised for growth after strong 2022 finish"},"content":{"rendered":"\n<p><strong>McDonald\u2019s Philippines achieved record-breaking sales in 2022, surpassing its pre-pandemic (2019) sales performance.\u00a0<\/strong><\/p>\n\n\n\n<p>Owned and operated by its Chairman and Owner Dr. George T. Yang and President and CEO Kenneth Yang\u2014 the quick service restaurant (QSR) giant attributes its performance not just to strong consumer mobility and post-pandemic behavior but to its continuous commitment to providing value for money, exciting limited-time menu offers, and an elevated omnichannel customer experience.&nbsp;<\/p>\n\n\n\n<p>\u201cMcDonald\u2019s Philippines\u2019 strong performance in 2022 wouldn\u2019t have been possible if not for the trust and continuous support of our customers all over the country. As we aim to consistently improve how we serve McDonald\u2019s favorites to every Filipino, we are equally committed to providing feel-good experiences to our people [crew and managers] who make it all happen in our stores, and in communities where we operate for many years to come,\u201d said Kenneth Yang, President and CEO of McDonald\u2019s Philippines.\u00a0<\/p>\n\n\n\n<p><strong>Feeling good, feeling safe<\/strong><\/p>\n\n\n\n<p>From its first store opening in Morayta, Manila in 1981, McDonald\u2019s Philippines continues to uphold global food safety and quality standards in the preparation and service of its food whether through dine-in, take-out, Drive-Thru, or McDelivery.&nbsp;&nbsp;<\/p>\n\n\n\n<p>This&nbsp;was&nbsp;further&nbsp;strengthened&nbsp;during&nbsp;the&nbsp;pandemic&nbsp;as&nbsp;part&nbsp;of&nbsp;its&nbsp;M&nbsp;Safe&nbsp;program,&nbsp;introduced&nbsp;in&nbsp;2020.&nbsp;&nbsp;<\/p>\n\n\n\n<p>The&nbsp;company&nbsp;doubledowned&nbsp;on&nbsp;food&nbsp;safety&nbsp;and&nbsp;quality&nbsp;efforts&nbsp;through&nbsp;continuous&nbsp;monitoring,&nbsp;and&nbsp;crew&nbsp;and&nbsp;manager&nbsp;training,&nbsp;which&nbsp;contributed&nbsp;to&nbsp;its&nbsp;thirdparty&nbsp;<strong>food&nbsp;safety&nbsp;audit&nbsp;results<\/strong>&nbsp;and <strong>customer&nbsp;perception&nbsp;scores&nbsp;on&nbsp;safety&nbsp;and&nbsp;trust<\/strong>.<\/p>\n\n\n\n<p>Since&nbsp;the&nbsp;launch&nbsp;of&nbsp;M&nbsp;Safe,&nbsp;the&nbsp;company\u2019s&nbsp;findings&nbsp;on&nbsp;\u2018brand&nbsp;trust\u2019&nbsp;increased&nbsp;by&nbsp;5.4%&nbsp;which&nbsp;contributed&nbsp;to&nbsp;increased&nbsp;dine-in&nbsp;guest&nbsp;count,&nbsp;lifting&nbsp;market&nbsp;share&nbsp;for&nbsp;McDonald\u2019s&nbsp;in&nbsp;2022.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/ecp.yusercontent.com\/mail?url=https%3A%2F%2Flh3.googleusercontent.com%2FTJBh0AznrktTET9-P7B6pyZiifrcrgGDWebMmyioH6s8gfO5JJCdiNPJxNgYcFbpwOSOtwWCWfng0fY_uCZh22OKi5tDTvwCrDEqav4Y8eB2RTq_V7tUKZ6BDJz2OmOI27StmoCWLCYRWpSVQw5L2w&amp;t=1679623855&amp;ymreqid=27f3344f-c727-c29c-1c11-2a0042018300&amp;sig=2oZeZ90oOnvhk2Um3w6x0g--~D\" alt=\"\"\/><\/figure>\n\n\n\n<p><strong>Setting the standard for doing good&nbsp;<\/strong><\/p>\n\n\n\n<p>McDonald\u2019s takes pride in its global learning and development programs from Crew Training to Restaurant Leadership courses to its Digital Academy. As one of the biggest employers in the country, McDonald\u2019s Philippines believes that everyone has the opportunity to grow and succeed in the company which starts by first having job security. McDonald\u2019s is the first quick-service restaurant in the country to practice a direct hiring policy, providing regular employment to all its crew members. In 2022, McDonald\u2019s Philippines <strong>hired more than 17,000 new employees<\/strong> in support of its new store openings\u2014employing working students regardless of race, religion, gender, or sexual orientation.&nbsp;<\/p>\n\n\n\n<p>To date, the company has close to 60,000 employees in over 700 stores across the Philippines\u2014 with over 47,000 employees in Luzon, close to 6,000 employees in Visayas, and 5,000 employees in Mindanao. \u00a0<\/p>\n\n\n\n<p><strong>Serving meals with kindness&nbsp;<\/strong><\/p>\n\n\n\n<p>McDonald\u2019s also prioritizes its commitment to the communities where it operates. To serve meals to underserved families without access to food, McDonald\u2019s Philippines launched the <strong>Kindness Kitchen<\/strong>, a flagship program of its charity of choice, Ronald McDonald House Charities (RMHC).&nbsp;<\/p>\n\n\n\n<p>In <strong>December 2022, <\/strong>Kindness Kitchen has served over 800,000 meals, a <strong>33% increase from <\/strong>600,000 meals served in May. The initiative aims to serve <strong>1 million meals <\/strong>by the end of 2023.&nbsp;<\/p>\n\n\n\n<p>By continuously improving the quality of food, providing growth opportunities to its people, and creating a positive impact in communities, McDonald\u2019s exemplifies always being a step ahead in upholding its commitment to world-class excellence.&nbsp;<\/p>\n\n\n\n<p>Yang reiterates, \u201cIt is these customers we serve, the people working in our restaurants and communities that we help that inspire and motivate us to be and do better. As many Filipinos continue to face challenges and recover from the pandemic, we want to be a place where they can experience feel-good moments. We want to be a company that Filipinos today and the future can trust.\u201d&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>From its first store opening in Morayta, Manila in 1981, McDonald\u2019s Philippines continues to uphold global food safety and quality standards in the preparation and service of its food whether through dine-in, take-out, Drive-Thru, or McDelivery.  <\/p>\n","protected":false},"author":3,"featured_media":8248,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[4],"tags":[1657,1347,772,1814],"class_list":["post-8247","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-newsmakers","tag-business","tag-food-trend","tag-foodie","tag-small-business"],"_links":{"self":[{"href":"http:\/\/zestmag.com\/online\/wp-json\/wp\/v2\/posts\/8247","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/zestmag.com\/online\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/zestmag.com\/online\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/zestmag.com\/online\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"http:\/\/zestmag.com\/online\/wp-json\/wp\/v2\/comments?post=8247"}],"version-history":[{"count":1,"href":"http:\/\/zestmag.com\/online\/wp-json\/wp\/v2\/posts\/8247\/revisions"}],"predecessor-version":[{"id":8249,"href":"http:\/\/zestmag.com\/online\/wp-json\/wp\/v2\/posts\/8247\/revisions\/8249"}],"wp:featuredmedia":[{"embeddable":true,"href":"http:\/\/zestmag.com\/online\/wp-json\/wp\/v2\/media\/8248"}],"wp:attachment":[{"href":"http:\/\/zestmag.com\/online\/wp-json\/wp\/v2\/media?parent=8247"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/zestmag.com\/online\/wp-json\/wp\/v2\/categories?post=8247"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/zestmag.com\/online\/wp-json\/wp\/v2\/tags?post=8247"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}